Shipping Policy

Processing Times

Orders are typically processed within 1–2 business days. During launches, promotions, or holidays, processing may take an extra day. Orders placed after 12 PM local time are processed the next business day.

Domestic Shipping

• Standard: 3–5 business days after dispatch
• Expedited: 2–3 business days after dispatch
• Express: 1–2 business days after dispatch

Transit estimates are provided by the carrier and exclude processing time.

Shipping Rates & Free Shipping

Rates are calculated at checkout based on order weight and destination. We offer free standard shipping on U.S. orders over $75 (after discounts, before taxes).

Order Tracking

You’ll receive a shipping confirmation email with a tracking link once your order has left our facility. Tracking may take up to 24 hours to update.

Address Changes

Enter your address carefully at checkout. If you need to correct it, please contact us immediately with your order number. Once an order is dispatched, we’re unable to modify the address.

Lost, Delayed, or Damaged Packages

If your package appears lost or arrives damaged, reach out within 7 days of the delivery date (or expected delivery) at Contact Us. We’ll help open a carrier investigation and make it right per our Return Policy.

International Shipping

International delivery times and rates vary by destination. Duties, taxes, and import fees are the recipient’s responsibility and are collected by the carrier upon delivery. We can’t control customs delays.

PO Boxes & APO/FPO

We ship to PO Boxes and APO/FPO whenever possible via eligible carrier services. Some expedited options may be unavailable for these addresses.

Pre-Orders & Backorders

If your order includes a pre-order or backordered item, we’ll ship the package once all items are available unless otherwise noted at checkout.

Holiday & Peak Seasons

Carriers may experience delays during peak periods. Please allow extra time for delivery and order early for gift-giving.