Privacy Policy

1. Overview

This Privacy Policy describes how Simply Cucumber (“we,” “us,” or “our”) collects, uses, and shares information when you visit SimplyCucumber.com, make a purchase, contact us, or interact with our services (the “Services”). By using the Services, you agree to this Policy.

2. Information We Collect

A. Information you provide

• Contact details (name, email, phone, shipping/billing address)
• Account details (passwords are hashed)
• Order details (items purchased, payment method, transaction data)
• Messages, reviews, survey responses (e.g., Skin Doctor quiz)

B. Information collected automatically

• Device and usage data (IP address, browser, pages viewed, referring URLs, timestamps)
• Cookies and similar technologies (pixels, local storage, analytics tags)

C. Information from third parties

• Payment processors (payment confirmation, fraud screening results)
• Advertising/analytics partners (aggregate campaign metrics)
• Fulfillment/shipping partners (delivery updates)

3. How We Use Your Information

• Process and fulfill orders, returns, and customer support
• Personalize experiences and product recommendations
• Improve our site, Services, and product offerings
• Send transactional messages (order confirmations, shipping notices)
• Send marketing communications with your consent (you can opt out anytime)
• Detect, investigate, and prevent fraud or misuse
• Comply with legal obligations and enforce our Terms

4. Cookies, Ads & Analytics

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and measure marketing. You can control cookies via your browser settings. Blocking cookies may affect some site functions.

5. Email & SMS Marketing

If you opt in, we may send you emails or text messages about new products, offers, and updates. You can unsubscribe via the link in our emails or reply STOP to SMS. Message and data rates may apply.

6. How We Share Information

• Service providers (e.g., payment processing, hosting, analytics, customer support, email/SMS, fulfillment, and shipping) under confidentiality obligations.
• Legal and safety—to comply with law, enforce policies, or protect rights, property, and safety.
• Business transfers—in connection with a merger, acquisition, or sale of assets, your information may be transferred as permitted by law.
• With your consent—for any other sharing you approve.

7. Your Choices & Rights

• Access, correct, or delete certain personal information
• Opt out of marketing emails/SMS at any time
• Control cookies via your browser
• California residents: you may have rights under the CCPA/CPRA (access, delete, correct, and opt out of certain data sharing). See our State Privacy Rights below.
• EEA/UK residents: you may have GDPR rights (access, portability, erasure, restriction, objection). You may also have the right to lodge a complaint with your local supervisory authority.

8. State Privacy Rights (U.S.)

Depending on your state, you may have additional rights to access, correct, delete, or opt out of certain processing (including targeted advertising or “selling/sharing” of personal information). You can submit a request via our contact form. If applicable in your state, you may appeal a denied request by replying to our decision notice.

To exercise an opt-out of targeted advertising, adjust your cookie preferences in your browser and/or use the “Do Not Sell or Share My Personal Information” link (if provided for your region).

9. “Do Not Track” Signals

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no common industry standard, our site does not currently respond to DNT signals. We’ll update this Policy if that changes.

10. Children’s Privacy

Our Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

11. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

12. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

13. International Transfers

If you access the Services from outside the United States, your information may be processed in the U.S. and other countries, which may have different data protection laws than your country.

14. Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective when posted on the site.

15. Contact Us

Have questions about this Policy or your data? Reach us via our contact form.